Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. It is also a good idea to bring your prescription for eye glasses or contacts. The variable was that it was non-smoking so lower revenue may have been the reason they decided to begin allowing smoking. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. smoking policy onboard or alter the locations where smoking is Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. I was hoping not to sort through 5 years of on again off again policies and get a current policy on the smoking. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. Please do not forget to print them out prior to leaving home. Infants must be at least 6 months of age at the time of embarkation in orderto sail. Smokers are very thoughtful to others when smoking a cigarette on balconies. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Only smoking guest I saw was on the pier, and I never saw smoking on any of the open decks. HAL also offers a beverage package, the holland america drink package costs $44.95 per person, per day and it is limited to 15 drinks a day. In order to make returning home as smooth and easy as possible, please take note of the following tips. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. i thought Holland ameriica has already banned smoking from staterooms cause i remmeber there was policy about smoking on website in 2009 to present regarding smoking and also in staterooms when i travelled with family in 2009 there wasnt ashtray present i prefer Full ban on smoking on entire inside areas and public outside decks only in verandahs cause in that time there was smoking ban already applied to eurodam which was new vessel Unsure of your next cruise? ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. Allsuch requests should be made before sailing through your travel advisor. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). Im going to recommend this web site! Also, full laundry and valet services are available on all of our ships. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. I would like to see ALL smoking banned on ALL ships (on ALL cruise lines) except on the upper public decksno more puffing away inside in public areas, lounges and definitely not on the verandahs. During our regular business hours, please call: 1-800-426-0327. The mask mandate is not the only health protocol guests will need to comply with should they wish to sail aboard a Holland America ship. as a smoker I am always considerate of non smokers but I dont want to be treated as a second class citizen. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. We were not happy with the behaviour of smokers, who also smoked outside the designated Sea view bar area. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. View current Health Protocolsand Testing and Vaccination FAQs. Registration is free and there is no obligation to bid. A credit card is required for all inbound phone calls to a ship. We highly recommend guests wear a mask in the World Stage and other entertainment areas, casino, spa treatment rooms, Club HAL and during other congregate events. Free expert cruise tips and news from Cruise Hive! Please contact Ship Services for further information. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. You will be responsible for all costs you incur to join the vessel at the next port. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Seriously People Need To Know Smokers have rights.and we do not walk around blowing smoke in peooples faces !.. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Designated Smoking Areas Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam Sea View Bar area Is this a permanent change, or just due to Covid? At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Smoking is permitted outside only, with the area dependent on destination. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Applies to all guests 18 years of age and over. 24/7 Medical Care Call us toll-free at 1-888-425-9376 or 206-626-7320. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. Holland America Line assumes no responsibility for the items listed above. designated smoking areas. Hand-washing stations and hand sanitizer dispensers are available throughout every ship. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. Important Customs information and shopping maps will be provided at the talk. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. We anticipate that your stateroom will be ready at approximately 1:00pm. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Room Dining is available 24 hours a day. Please help us reduce water use. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Each guest aged 21 years or older may bring one bottle of wine or champagne (no larger than 750ml) onboard in carry-on luggage at the beginning of the voyage. You may find more information on our tours and shore excursion programs on hollandamerica.com. Additional communication instructions can be found on board the ship in your stateroom information directory. Promotional credits are nonrefundable. Holland America Line is opening bookings for two of its most epic explorations: the 2022 Grand World Voyage and the 2021 Grand Africa Voyage. Has the policy changed back? Keep these items close at hand in your purse or jacket pocket. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Sad that the HAL agent who sold me on HAL cruise line due to the number of veranda rooms did not mention this policy to me. What the heck, this one location on an entire ship should remain for cigar smokers as a haven. With this in mind, the following emergency phone numbers are available for your use. The reason Im asking is that we (with asthma) found it very difficult to travel through the ship on the 5th floor (the floor with all the activities and dining rooms) of the Zaandam MS because of the smoking in the casino. Shirts/cover-ups and footwear are always required indoors. I mean one room can be adequately vented and at the same time increase your customer base. No matter what you do, the smoke in the bars and casino will eventually come around to where you are. Over the past few days, several companies including Carnival Cruise Line, Holland America Line, Princess Cruises, and Royal Caribbean have announced that they are temporarily banning. Safety: For 140 years, the safety and security of our guests has been our highest priority. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Birth certificates can be an original or certified copy. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! 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